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Thread: New v10 Firmware Breaks PVPlus Wizard, Rockwell's Fix Hidden Behind Paywall

  1. #1
    Administrator Shawn Tierney's Avatar
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    New v10 Firmware Breaks PVPlus Wizard, Rockwell's Fix Hidden Behind Paywall

    Nobody is perfect, but locking bug fixes, wiring diagrams, and product drivers behind a paywall is not good for customer...

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  2. #2
    Administrator Shawn Tierney's Avatar
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    Still Locked

    Sadly, a week later Rockwell's half page of text explaning how to "fix" the issue is still "locked" behind the "paywall" requiring a support contract.

    Does anyone else think it's odd that Rockwell gives the Firmware away for free, as well as gives the Update Wizard software away for free, but won't let you see the half page of text about how the Firmware can break the Software (including how to fix it,) without a Support Contract?
    You can support The Automation Blog, The Automation Minute, and The Automation Forums for as little as $1 a month and in return get free stuff from The Automation Exchange! Find out the details at Patreon.com/Automation.

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